Standing Behind the Promises We Make
A leader in claims adjusting and administration, AIMS delivers
the highest caliber programs for the insurance industry, as well as third-party
administration services covering Workers' Compensation, Auto/General Liability, and Property.
AIMS is committed to honesty, integrity, and professionalism as
essentials to a
successful business relationship.
Dominic L. Russo, President
Customization and Coverage
AIMS customizes its claim adjusting programs to
satisfy your requirements.
We listen to your needs and tailor our products to meet your particular specifications. You can
depend on our experience and expertise. Our expert staff serves you in California, Hawaii,
Oregon, and Washington. A stand-alone
customer service division provides our clients state-of-the-art management information
systems to greater direct and audit active cases.
Public Agency Client References
AIMS has administered self-insurance workers' compensation programs for hundreds of
large and small companies, from Fortune 500 companies like the Clorox Corporation
to small municipal cities in California. Regardless of a
client's size, we provide the highest level of service possible. As a result of our professional approach,
AIMS continues to serve some of the largest municipal corporations in the State
of California. We successfully administer workers' compensation claims for a number
of counties and cities throughout California.
Insurance Company Services
Insurance companies depend on AIMS for fast, reliable property and
casualty claims adjusting. Onsite claims adjusting is labor- and
time-intensive, which is why so many West Coast insurance
companies leave the fieldwork to AIMS. Having 16 offices in
California, Hawaii, Oregon, and Washington, equips AIMS to service claims
quickly and economically.
Corporate Office Network and Staffing
Our clients enjoy immediate local staff
access provided by a network of branch
offices throughout the West Coast. The corporate headquarters, located in Sacramento,
California, is supported by a network of 16 branch offices in California,
Hawaii, Oregon, and Washington.
Effective Lines of Communication
Our success in administering any claim program depends on frequent, clear
communication with our clients.
We hold program progress
meetings to review claim handling philosophies, priorities, and
guidelines, as well as provide accurate, timely information for our clients to use in evaluating
their insurance needs.
Organizational Training
AIMS-developed training materials and seminars on all levels of
claim reporting and procedures, provided by our uniquely qualified
management and staff, are perfect for our public agency and
self-insured clients' general
employee pool and those processing claims. We work together with our
clients to develop and tailor a variety of client-specific training
activities, which are provided at no cost. |
